Category Archives: Property Management Company

Apr20

Southern California has a long history with homeowners associations and nearly all of the area’s new construction is part of an HOA. While all southern Californians love the region’s geographic diversity and roughly 280+ days of sun per year, inland and coastal homeowners associations face slightly different challenges. Here are a few key topics to…

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Apr17

Daily life across southern California has changed dramatically in the last few weeks. Shelter-in-place orders have disrupted schools, businesses and social activities, effectively pressing “pause” on most communities across the nation. As a result, many homeowners who have been laid off are now forced to balance living expenses against temporarily suspended income. As some mortgage…

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Mar20

“Keystone Spotlight” is an ongoing series introducing our top performing staff who continue to go out of their way to provide exceptional service. For community manager Clint Taylor, establishing and maintaining strong personal relationships with board members and homeowners is not just part of his job – it’s why he does the job at all….

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Feb19

Professional HOA management has a reputation for being slow to adapt. However, as innovative property management companies begin to develop and deploy smarter service solutions, industry best practices have started to evolve – and homeowners associations and property management companies are feeling the benefit. Sometimes the most important developments aren’t part of a major industry sea…

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Jan28

“Keystone Spotlight” is an ongoing series introducing our top performing staff who continue to go out of their way to provide exceptional service. Transitioning into a new management contract is always a huge step for an HOA. Communities need a manager who can ensure that the switchover is seamless, so the board doesn’t fall behind…

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Jan20

Homeowners associations are a relatively new way to organize residential living, with origins that can be traced back only to about the middle of the 20th century. However, in the construction boom that took place in southern California in the 1960s, HOAs quickly began to gain significant traction.  Homeowners associations were a smart solution for…

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Dec20

As a member in a homeowners association, navigating the specifics of HOA living can get confusing. Where do you look for your HOA’s architectural guidelines? How can you find out more about upcoming events? What, exactly, does the board do? And how does your management company fit into all this? Lack of understanding can lead…

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Oct24

Switching your management company may seem like a lot of work, but the success of your HOA is worth it.  When the association/management company relationship is working well, it makes life easier for everyone involved. On the other hand, when the relationship is faltering, it can create problems when trying to achieve even the smallest…

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Oct16

At Keystone, we pride ourselves on taking full advantage of modern technologies to help our property managers and HOA management support staff provide superior customer service. None of this would be possible without the involvement of our expert IT team. Keystone’s Information Systems Coordinator, Sam Morng, is an outstanding example of a dedicated problem-solver who…

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Sep12

Though your property manager is your primary point of contact at your homeowners association management company, there are lots of people at the management company whose tireless work behind the scenes makes sure that your association receives top-notch service. One important team that often goes unnoticed is the Human Resources Department. Their expertise sets the…

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