Category Archives: Property Management Company

Apr25

Brandon Surdock is the type of manager who takes the time to understand how things work. Recently promoted to General Manager for an association with on-site management services, Brandon brings unwavering patience and meticulous attention to detail to his job. He knows that quality HOA management requires overseeing dozens of moving pieces all at once….

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Apr18

On-site community management has some specific characteristics that differ from portfolio management. Though the manager’s core function is still the same—to support the HOA by carrying out the directives of the board—on-site management brings its own unique opportunities to capitalize on the features and amenities of your community. If your community features an on-site management…

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Mar11

Membership enthusiasm plays a key role in the success of every community. When homeowners are engaged and excited, the whole community can feel it. It makes the HOA a vibrant, bustling place to live. Not only does an engaged membership support high property values, close-knit homeowners are integral to creating a true sense of community….

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Feb11

2019 has already kicked off many exciting developments for us here at Keystone. We’re continuing to advance the capabilities and expectations of property management throughout Southern California and our brand and staff reflect our ongoing commitment to excellence. “As leaders in Orange County and San Diego HOA management, we’re never satisfied with the status quo,”…

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Jan30

Dues are always a hot topic for HOAs. The collection and allocation of dues can be a touchy subject for the membership since it directly affects their wallets. However, successful homeowners association management wouldn’t be possible without everyone sharing the cost. Board members are put in a tricky situation: they want to please the membership…

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Jan29

When HOA management is running smoothly, it seems easy. However, quality management requires much more behind-the-scenes education than you may realize. This rigorous training helps managers keep pace with changing legislation and best practices to ensure that the communities they oversee receive the best possible service. One way you can determine whether or not your…

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Jan8

“Keystone Spotlight” is an ongoing series introducing our top performing staff who continue to go out of their way to provide exceptional service For Kara Foley, HOA management is much more than checking tasks off a list—it’s about paying attention to the impact of her decisions on the lives of people in a community. As General…

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Oct9

Determining what to talk about during every board meeting can feel a bit overwhelming. Since each HOA is different, the items discussed at every meeting will vary. Add to that the fact that state law requires that meeting agendas be posted four days in advance in a public place designated by the association’s annual disclosure,…

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Aug21

The volunteers who occupy seats on an HOA board are in a unique position. Although they’re skilled in their professional fields and possess a deep love for their community, few have experience serving on the board of a multi-million-dollar corporation like a homeowners association. As a volunteer with a fiduciary duty to the corporation, this…

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Jun26

Every management company brings their own unique style to the accounts they oversee. However, there are a few things that every HOA board should expect, no matter the size of your community or the reach of your management company. Here is a list of the best practices we compiled from delivering decades of HOA management…

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