Category Archives: Property Management Company
Though your property manager is your primary point of contact at your homeowners association management company, there are lots of people at the management company whose tireless work behind the scenes makes sure that your association receives top-notch service. One important team that often goes unnoticed is the Human Resources Department. Their expertise sets the…
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Whether it’s a natural occurrence like a wildfire or earthquake or an avoidable catastrophe like flooding from a burst pipe, when major damage affects your home or property it can be tough determine where to turn for help and advice or how to determine the responsibility of the owner vs. association. In this article, we’ll…
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We have written many articles about the importance of experienced HOA managers: their roles & responsibilities, how to find the right fit and the significance of manager credentials. True, the manager is the day-to-day face of the management company to the association. However, managers are supported by teams of experienced professionals who provide essential services…
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In previous articles, we have covered how to select a successful property manager and how to find the right manager fit for your community. All of the characteristics and capabilities covered in these articles are important to select a good manager for your community. But what about the subtle characteristics that separate a good community…
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Brandon Surdock is the type of manager who takes the time to understand how things work. Recently promoted to General Manager for an association with on-site management services, Brandon brings unwavering patience and meticulous attention to detail to his job. He knows that quality HOA management requires overseeing dozens of moving pieces all at once….
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On-site community management has some specific characteristics that differ from portfolio management. Though the manager’s core function is still the same—to support the HOA by carrying out the directives of the board—on-site management brings its own unique opportunities to capitalize on the features and amenities of your community. If your community features an on-site management…
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Membership enthusiasm plays a key role in the success of every community. When homeowners are engaged and excited, the whole community can feel it. It makes the HOA a vibrant, bustling place to live. Not only does an engaged membership support high property values, close-knit homeowners are integral to creating a true sense of community….
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2019 has already kicked off many exciting developments for us here at Keystone. We’re continuing to advance the capabilities and expectations of property management throughout Southern California and our brand and staff reflect our ongoing commitment to excellence. “As leaders in Orange County and San Diego HOA management, we’re never satisfied with the status quo,”…
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Dues are always a hot topic for HOAs. The collection and allocation of dues can be a touchy subject for the membership since it directly affects their wallets. However, successful homeowners association management wouldn’t be possible without everyone sharing the cost. Board members are put in a tricky situation: they want to please the membership…
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When HOA management is running smoothly, it seems easy. However, quality management requires much more behind-the-scenes education than you may realize. This rigorous training helps managers keep pace with changing legislation and best practices to ensure that the communities they oversee receive the best possible service. One way you can determine whether or not your…
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