What if your HOA could really make you happy?
We get it. Community association management has gotten a reputation of being all about rules, regulations and mountains of red tape. We’re here to help you think about HOA management in a new way.
What if your common area doubled as a concert hall?
What if your neighbors became life-long friends?
What if you felt empowered, excited and finally really listened to?
We’re reinventing community management with innovative ideas pulled from best practices in other industries, smart technologies that make your life easier and managers who devote their careers to helping you feel more inspired by your HOA.
Community Associations We Serve
HOA management that works for you
Our proven community association management services preserve your community’s assets and enhance your home values.
Property Management Services & Expertise
Your HOA is as important to us as it is to you, which is why it’s our goal to make HOA living easier for you. We are laser-focused on providing support that increases property values and creates a stronger sense of community. Consistent follow-up and follow-through are our top priorities as we increase the transparency between board, membership and management company.
- Property maintenance supervision
- Board meeting facilitation and preparation
- Community communication programs
- Vendor qualification and monitoring
- Architectural support services
- California civil code compliance
- Board member training programs
Financial & Accounting
In addition to making sure your association’s bills are paid on time, we provide full-scope accounting services to make it easier to maintain your fiduciary responsibility. Our detailed record keeping, industry best practices and insight into long-term planning keeps your association on track to maintain the right balance of cash and reserves.
- Financial statement preparation
- Accounts payable processing
- Accounts receivable collection process
- Assessment collection and small claims services
- Effective internal controls
- Annual operating & reserve budget preparation
- Association banking activities
- In-house insurance support services
Cutting Edge Technology
What if actively participating in your HOA was just part of your daily digital routine? Our carefully chosen technologies are designed to streamline how you interact with your HOA, so you can get back to enjoying the rest of your day.
- Homeowner and board portal
- Convenient online payment programs
- Electronic statements and billing inserts
- Electronic notification system
- Standard and customized community websites
- Online access to association documents and information
- Online account updates
Community manager spotlight
“Value of our properties improved”
Since my appointment to the Los Serranos Ranch HOA in December 2010, I have dealt with Keystone Pacific and their representative. They have been outstanding in representing the needs of the community. Since our board members are volunteers, we require an organization that is knowledgeable and professional to handle the day-to-day operation of our housing development. I would highly recommend Keystone Pacific for your community management needs.
As a Board Member of our community, I find it difficult to properly give credit to the Keystone Pacific management team without giving particular accolades to the community manager, who has from the beginning of my term, provided superior service along with her associate. Our community has been maintained at the very highest level which I can attest to as a professional Realtor who’s familiar with many other associations. The quality of life for residents of our community is enhanced to a degree where even many of these same residents are unaware. In addition to the overall high quality of life, the property owners have the additional benefit of seeing the value of those properties maintained and improved, which is no easy task if one considers the age of our community and the substantial amount of amenities containing therein.
A successful Homeowners Association is comprised of two important components, a committed Board of Directors and an effective Management Company. Keystone Pacific has provided professional leadership over the course of almost twenty years I have served on two different community Boards. Keystone Pacific has a tenured staff with low turnover and I have utilized their resources over the years to assist in resolving issues and executing decisions. With their professional guidance and recommendations, Keystone Pacific has supported the various Boards I have served on throughout the years and the collaborative results have fostered successful Homeowner Associations that are well managed organizations.
Our community manager and her team at Keystone Pacific have done an outstanding job keeping our community beautiful. She is timely in responding to incidents and works closely with the Board to help us mange the property. Through Keystone Pacific’s management they have allowed the Board to concentrate on the issues that matter most while removing much of the administrative burden. We have seen this commitment to quality service with all the community managers throughout the 19 years they have been managing our property.