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Since my appointment to the Los Serranos Ranch HOA in December 2010, I have dealt with Keystone Pacific and their representative. They have been outstanding in representing the needs of the community. Since our board members are volunteers, we require an organization that is knowledgeable and professional to handle the day-to-day operation of our housing development. I would highly recommend Keystone Pacific for your community management needs.  

As a Board Member of our community, I find it difficult to properly give credit to the Keystone Pacific management team without giving particular accolades to the community manager, who has from the beginning of my term, provided superior service along with her associate. Our community has been maintained at the very highest level which I can attest to as a professional Realtor who’s familiar with many other associations. The quality of life for residents of our community is enhanced to a degree where even many of these same residents are unaware. In addition to the overall high quality of life, the property owners have the additional benefit of seeing the value of those properties maintained and improved, which is no easy task if one considers the age of our community and the substantial amount of amenities containing therein.

A successful Homeowners Association is comprised of two important components, a committed Board of Directors and an effective Management Company. Keystone Pacific has provided professional leadership over the course of almost twenty years I have served on two different community Boards. Keystone Pacific has a tenured staff with low turnover and I have utilized their resources over the years to assist in resolving issues and executing decisions. With their professional guidance and recommendations, Keystone Pacific has supported the various Boards I have served on throughout the years and the collaborative results have fostered successful Homeowner Associations that are well managed organizations.

Our community manager and her team at Keystone Pacific have done an outstanding job keeping our community beautiful. She is timely in responding to incidents and works closely with the Board to help us mange the property. Through Keystone Pacific’s management they have allowed the Board to concentrate on the issues that matter most while removing much of the administrative burden. We have seen this commitment to quality service with all the community managers throughout the 19 years they have been managing our property.