Onsite Property Management
Through sound guidance, knowledge based on over 30 years of experience, and proven management systems, we recognize and are able to meet your community’s unique needs, service level and expectations. You will benefit from exceptional, consistent service.
We are committed to forming long-term partnerships with our clients. Your General Manager will have the support of onsite staff as well as specialized departments within Keystone to support your community’s accounting, human resource, and technology needs.
Every detail is proactively managed, in a comprehensive community management program that emphasizes:
Our technology includes: The KPPM Connection (our proprietary web service portal that offers both a homeowner and board member interface); Convenient Assessment Payment Programs (such as online bill payment); eStatement and Notification Programs, Online Account Information, and customized Community Websites.
Our seasoned staff works with your General Manager and other key onsite staff members. We have specialized personality and aptitude testing during the hiring process to ensure candidates have the correct demeanor and skill set for any given position. Numerous incentives aid in attracting top-level candidates.
We strongly promote continued industry education of our team members, from structured in-house training programs to seminars and certification programs offered through our trade affiliation, CAI.
Our accounting department offers tailored services to our onsite clients including; detailed financial statements, Accounts Payable processing, Accounts Receivable collection process which includes small claims, budgeting, and customized financial reporting.