Author Archives: Keystone Pacific

Jan8

“Keystone Spotlight” is an ongoing series introducing our top performing staff who continue to go out of their way to provide exceptional service For Kara Foley, HOA management is much more than checking tasks off a list—it’s about paying attention to the impact of her decisions on the lives of people in a community. As General…

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Jan4

Some of the most common questions we receive are from homeowners who are unclear about how the property management company fits into their HOA-governed community. It’s understandable: HOA management is full of industry jargon, mysterious acronyms, and documents with complicated names. In this article, we’ll provide a succinct, easy-to-understand outline of common HOA management duties,…

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Nov29

Homeowners association board members are an elected group who are tasked with making important decisions on behalf of the association. Each board member brings their own proficiency and experience to their role which can be a huge asset to the HOA. However, because they are volunteers, nearly all new board members lack experience with the…

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Nov8

If your HOA management company is doing a great job, their involvement in your community might feel so seamless that you wonder why they’re there. An HOA management company not only facilitates the smooth operations of your community, but their involvement also has a long-term impact on your home’s value. Here’s how. Expertise & Insight…

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Nov8

HOA living is full of specialized jargon. As the industry progresses, more terms emerge and old terms evolve. Not knowing for certain what specific language means can restrict your understanding of a particular document, which can get frustrating fast. As part of our ongoing effort to provide useful HOA management resources for homeowners, here’s a…

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Oct9

HOA management is always a mix of moving parts. Balancing the goals and objectives of the board and association members—along with various personality types and ever-pressing time constraints—means keeping track of many important details. Based on our decades of providing HOA management services for associations large and small, we’ve seen which techniques help propel an…

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Oct9

Determining what to talk about during every board meeting can feel a bit overwhelming. Since each HOA is different, the items discussed at every meeting will vary. Add to that the fact that state law requires that meeting agendas be posted four days in advance in a public place designated by the association’s annual disclosure,…

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Aug23

“Keystone Spotlight” is an ongoing series introducing our top performing staff who continue to go out of their way to provide exceptional service. Relationships are at the center of every successful HOA management engagement. No one understands this better than Christine Rodgers, General Manager of Solera Oak Valley Greens, a gated community for active adults…

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Aug21

The volunteers who occupy seats on an HOA board are in a unique position. Although they’re skilled in their professional fields and possess a deep love for their community, few have experience serving on the board of a multi-million-dollar corporation like a homeowners association. As a volunteer with a fiduciary duty to the corporation, this…

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Jul26

Your community’s CC&Rs (Covenants, Conditions & Restrictions) are probably 100+ pages packed with legal-sounding jargon. It can be a lot to get through. If you just moved into a community—or decided to finally crack open your governing documents after living in an HOA for awhile, here’s some good news: there are really only two main…

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