Author Archives: Keystone

May14

The coronavirus pandemic has upended many aspects of Southern Californians’ personal and professional lives. As our state begins to move into a phased re-opening, life in your HOA will likely not return to exactly what it was before – at least not in the short-term. However, all challenges reveal new opportunities, so there are many…

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May11

As an HOA management company, our job is to support property values and maintain a sense of community throughout an association. With all the COVID-19-related social and personal disruptions these days,  keeping a strong bond between neighbors presents challenges. However, in times like these, a shared sense of community takes on added importance. In this…

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Apr21

The situation surrounding COVID-19 has caused some major changes for all of us, but one thing remains ever-present: we all have a desire to connect to one another. One of Keystone’s Team Members, Jacquelyn Barlow, was inspired to create that connection through poetry. We’re proud to have great people like Jacquelyn at Keystone, and would…

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Apr20

Southern California has a long history with homeowners associations and nearly all of the area’s new construction is part of an HOA. While all southern Californians love the region’s geographic diversity and roughly 280+ days of sun per year, inland and coastal homeowners associations face slightly different challenges. Here are a few key topics to…

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Apr17

Daily life across southern California has changed dramatically in the last few weeks. Shelter-in-place orders have disrupted schools, businesses and social activities, effectively pressing “pause” on most communities across the nation. As a result, many homeowners who have been laid off are now forced to balance living expenses against temporarily suspended income. As some mortgage…

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Mar20

“Keystone Spotlight” is an ongoing series introducing our top performing staff who continue to go out of their way to provide exceptional service. For community manager Clint Taylor, establishing and maintaining strong personal relationships with board members and homeowners is not just part of his job – it’s why he does the job at all….

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Mar18

When you stroll the perfectly groomed grounds of your neighborhood or enjoy a relaxing afternoon at your community’s crystal-clear pool, it’s easy to overlook the amount of attention and maintenance required to keep your community looking spectacular. The beauty and value of your homeowners association doesn’t simply happen on its own. It’s a result of…

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Feb24

We know that rule enforcement is generally a touchy subject for HOA members. It’s the same for the HOA management company. No one feels great about issuing violation notices to homeowners. However, there is an important reason these rules exist at all: to protect and preserve property values by making sure that the community is…

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Feb19

Professional HOA management has a reputation for being slow to adapt. However, as innovative property management companies begin to develop and deploy smarter service solutions, industry best practices have started to evolve – and homeowners associations and property management companies are feeling the benefit. Sometimes the most important developments aren’t part of a major industry sea…

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Jan28

“Keystone Spotlight” is an ongoing series introducing our top performing staff who continue to go out of their way to provide exceptional service. Transitioning into a new management contract is always a huge step for an HOA. Communities need a manager who can ensure that the switchover is seamless, so the board doesn’t fall behind…

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