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Community Association Management
Keystone Pacific offers flexible, efficient full-service management programs catered specifically to your community’s needs and requirements. We care about the physical integrity and financial stability of your community. Our comprehensive community association management services entail selecting the right community management team for your community combined with proven management systems to preserve your community’s assets and enhance your home values.
What’s important to you is important to us. At Keystone Pacific, our team members care for your community as if they live there too. Our professional, proactive and prompt management service will ensure that your community is managed properly, with extra care.
Keystone Pacific provides the following community management services:
Community Management Support Team
- A community manager, associate manager and additional support staff are assigned to your community to perform daily administrative duties
- Coordination of board of director activities
Property Maintenance Supervision
- Regular property inspection of landscape, common areas, maintenance service requests including work in progress/completion
- Rules & Regulations and CC&R tracking and enforcement
Common Area Issues and Service Request System
- Full coverage program to ensure that when your community manager is unavailable (i.e. on an property inspection), a knowledgeable team member is available to help your homeowners with property issues and concerns
- 24/7 customer care line to assist homeowners with common area emergency issues after normal business hours
- Sophisticated software to handle, process, and track service requests expediently and efficiently
Vendor Qualification and Monitoring
- Contract bidding, proposal compilation and recommendations to the Board
- Thorough procedure to qualify vendors and secure prospective bids
- Monitor vendor performance during scheduled property inspections
- Full-time Insurance Coordinator verifies and tracks vendor insurance requirements
Board Meeting Facilitation and Preparation
- Preparation, attendance and participation at regularly scheduled Board meetings and annual election meetings
- Committee orientation meetings and training provided in specialized areas
- Timely and thorough preparation of board packets, board meeting agendas, and board meeting action item lists
Legislative Update Dissemination and Compliance
- Master annual calendar preparation to ensure annual deadlines and California Civil Code requirements are met
- Conveyance of new and pending CID legislation to Board via online and offline communications and Board seminars
- In-house Project Coordinator tracks and ensure all corporate disclosure requirements and filings have been completed
Latest Technology and Software Integration
- Implementation of the latest technology and software to advance our systems to provide a higher level of service to our clients
Additional Services Included in Our Full-Service Management Program:
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