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Leaders in Community Association Management

Community association management is an exciting but demanding career path requiring the balance of many specialized skills. Great association management teams stay current on today’s trends, best practices, and new opportunities to help HOAs to thrive.

At Keystone, we recognize the importance of supporting the HOA boards we serve by providing consistent presence, industry knowledge, and valuable guidance to new and incumbent board members. For these reasons, we prioritize ongoing learning for our managers. Part of what keeps us on the cutting edge of community association management is our commitment to hiring experienced managers who continue to develop their professional skills and apply innovative ideas to their daily jobs.

We take an extremely deliberate approach to vetting and hiring top-notch talent whose attitude and performance align with our core values and who are working toward building a lasting career in community management.

We are very proud of all of our team members who have put in the extra time and effort to achieve important industry designations and we’d like to recognize those who recently earned their designations: 


PCAM: Professional Community Association Manager

Earning this designation requires at least five years of professional experience, completion of multiple courses, and in-depth, practical application of cutting-edge management practices. PCAM certification is the pinnacle of professional recognition for community association management. We congratulate our Community Managers Jeanean Gillespie, Michael Gonzalez, Marty Ignacio, Danielle Salinas, and Karen Thompson for earning their recent PCAM designations!

To become an Accredited Association Management Company (AAMC) by the Community Associations Institute (CAI), management companies must have at least one PCAM certification in their organization. For many companies, this designation is held by their president or another administrator who rarely interfaces with HOA clients.

At Keystone, our many PCAM-certified managers are the “boots-on-the-ground” team members, applying their deep knowledge and expertise to support the companies we manage.

AMS: Association Management Specialist

Per CAI, this prestigious designation indicates that recipients demonstrate a higher level of “knowledge, ethics, professionalism, and skills with verifiable experience in financial, administrative, and facilities management” in at least one community association. Congratulations to Jo Benjamins for obtaining her AMS designation.

CMCA: Certified Manager of Community Associations

Issued by Community Association Managers International Certification Board (CAMICB), the CMCA designation is the only internationally accredited certification program in the field.​ ​CMCAs are recognized for their skills and knowledge in community association management. Kudos to Claire Fullerton for completing this certification course.


In addition to honoring our valued team members who recently earned their community management designation at our 2021 Annual Meeting, we also recognized a handful of stand-out individuals who exemplify Keystone’s core values. To us, company values are more than mere statements – they drive the actions and decisions we make daily.

Here are some of the superstars we’re proud to have as part of our team, along with the core values they exhibit. 

“Servant Leadership”: Michael Gonzalez

Michael demonstrates Keystone’s core values of putting the needs of others first, focusing on the growth and well-being of our team members and community members, and being accountable to those we serve. 

“Build Relationships”: Chris Wilks

Chris showcases Keystone’s dedication to building relationships by delivering on our key values of always fulfilling our commitments, showing mutual respect, always doing the right thing, and treating our client communities like they are our own. 

“People”: Rio Ramos

Rio exemplifies our commitment to people by acting on Keystone’s values of empowering our team to improve people’s lives, providing an environment for people that nurtures leadership and promotes personal success, and rewarding those who exceed expectations.

“Exceed Expectations”: Anthony Pesota

Anthony is recognized for exceeding expectations by epitomizing our values of doing our best at all times, being solution-oriented, anticipating people’s needs, and staying innovative

To everyone mentioned above – along with the rest of the amazing team at Keystone – we’re so proud of your accomplishments and looking forward to continuing to support your flourishing careers.

Looking for a challenging career in an exciting, fast-paced industry? Browse open positions at Keystone and submit your resume today. 

Do HOA better.

Have a question? Need more info? Just wanna say hi? We’re a friendly crew, always here to help!