Keystone Property Manager Staff Acknowledgements
Nobody says it better than our clients — so take a look at how they appreciate our service:
- Great job! Thanks for getting these out so promptly. You’re doing a fantastic job and I truly appreciate all your attention to detail! - Developer, Newport Coast, Master-Planned Community
- I want to thank you and express my appreciation for all your assistance re: the removal of the Brazilian pepper tree on the slope. I am truly grateful. - Homeowner, Irvine, Single Family Home Community
Canyon Crest Community Association, located in Big Canyon Newport Beach, recently moved our Management Services from another firm. This transition went very smoothly. The expertise, service and handling of “complex” issues that surrounding budgeting, new home construction, rules and regulations of community associations has been stellar. Our Board is receiving more “real time information/direction” and prompt handling of homeowner issues, provided excellent (and far more in-depth) reports on budgets and expenditures to better serve our membership. We are delighted with the working relationship established with Keystone and look forward to many years of continued service together. I strongly recommend their services and positive outcomes we have achieved working together.
Since my appointment to the Los Serranos Ranch HOA in December 2010, I have dealt with Keystone Pacific and their representative. They have been outstanding in representing the needs of the community. Since our board members are volunteers, we require an organization that is knowledgeable and professional to handle the day-to-day operation of our housing development. I would highly recommend Keystone Pacific for your community management needs.
Our community manager and her team at Keystone Pacific have done an outstanding job keeping our community beautiful. She is timely in responding to incidents and works closely with the Board to help us mange the property. Through Keystone Pacific’s management they have allowed the Board to concentrate on the issues that matter most while removing much of the administrative burden. We have seen this commitment to quality service with all the community managers throughout the 19 years they have been managing our property.
As a Board Member of our community, I find it difficult to properly give credit to the Keystone Pacific management team without giving particular accolades to the community manager, who has from the beginning of my term, provided superior service along with her associate. Our community has been maintained at the very highest level which I can attest to as a professional Realtor who’s familiar with many other associations. The quality of life for residents of our community is enhanced to a degree where even many of these same residents are unaware. In addition to the overall high quality of life, the property owners have the additional benefit of seeing the value of those properties maintained and improved, which is no easy task if one considers the age of our community and the substantial amount of amenities containing therein.
As a homeowner living in our community, as well as serving on the Board, working with Keystone Pacific for the past 18 years has been an enjoyable experience because of the positive impact and commitment all our managers have had. The caring attitudes from every one are apparent. We could not have developed into the wonderful community we are today without your guidance, advice and teamwork.
A successful Homeowners Association is comprised of two important components, a committed Board of Directors and an effective Management Company. Keystone Pacific has provided professional leadership over the course of almost twenty years I have served on two different community Boards. Keystone Pacific has a tenured staff with low turnover and I have utilized their resources over the years to assist in resolving issues and executing decisions. With their professional guidance and recommendations, Keystone Pacific has supported the various Boards I have served on throughout the years and the collaborative results have fostered successful Homeowner Associations that are well managed organizations.
Over the years, I have been on several Homeowners Association Boards participating in various roles. In working with Keystone Pacific Management's staff, I have found the staff to be of the highest quality. Why? Because your motto says it all: "Because We Care”. The professionalism, personality and knowledge your staff truly allows the HOA to be run with extreme success. Your staff has stood by and helped guide our newly formed community of over 1600 homes during the past five years. This is not an easy task. It certainly takes a qualified staff, properly supported by a strong upper management, to handle the numerous daily activities of a newly formed community. Your staff should be commended for their excellent communication skills in supporting homeowners as well as maintaining vendor relationships. Your detailed bi-monthly reports assist the Board in making educated decisions to best benefit the community as a whole. Keystone Pacific Property Management is an essential part of the success of our community. We look forward to many more years of working together "Because We Care”.
Keystone Pacific’s management team is thoroughly professional. Their community managers really care about their jobs and residents’ needs. In my years of serving on HOA boards with Keystone acific as the management company, I’ve found Keystone Pacific to be responsive in handling everything from large scale projects down to the smallest details. Keystone Pacific strives to get things done right and diligently stays on the task. They have been an outstanding management company.