What is a homeowners association?
A homeowner’s association, also known as a Common Interest Development (CID), is the non-profit entity under which community governance structure is established and operated. Associations are established with the intent of protecting the community assets instituting prudent physical and financial maintenance practices. Decisions concerning association operations are made by a volunteer Board of Directors elected by the community residents during the annual membership meeting.
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What is the role of the managing agent?
As the Board of Directors is comprised of volunteers, it is generally a good idea as fiduciary for an entire group of homeowners to hire a managing agent specializing in association operations. Professional management firms possess knowledge of changing legislation affecting non-profit corporations and understand fiscal as well as physical management requirements of these entities. The scope of services provided by a managing agent will vary based on the needs of each Association. Contractual management duties may include preparation of financial statements, collection of dues, coordination with maintenance vendors, bid and proposal acquisition.
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Do I have to belong to the Association and pay the monthly assessment?
All persons owning a unit or lot within a community association automatically becomes a member of the Association and are required to pay the monthly assessment. Non-payment could result in a lien against the home.
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What does the monthly assessment pay for?
The monthly dues assessment covers the operation, maintenance and repairs for which the Association is obligated, per the Covenants, Conditions and Restrictions(CC&R's). Items such as insurance, taxes, water, electricity, landscaping services, street sweeping, janitorial and even pest control are just a few of the items covered by dues. Dues also cover the funding of reserves which are applied to future repair or replacement of major components for which the Association is responsible, such as roofing and painting in a condominium project, and street repair, pool/spa resurfacing, and clubhouse refurbishment in a planned unit development. A budget summary is mailed to each homeowner on an annual basis outlining where dues are spent.
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Where do I send my dues check?
Please make all checks payable to the Association(s) in which you reside and if your account number begins with P3 mail to Keystone Pacific Property Management at P.O. Box 15325, Santa Ana, CA 92735. If your account number begins with P4 mail to Keystone Pacific Property Management at P.O. Box 15305, Santa Ana, CA 92735.
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Can I pay my Association dues electronically?
Yes! Keystone Pacific Property Management has an ACH program where we debit your checking or savings account the second business day of each month. If you're interested, please call an accounting customer service representative at (949) 838-3214 for an application today and save time and money!
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How can I report a non-compliance or violation?
Report a violation by completing the contact form and then submit the report to management. Please be sure to list in detailed: the Association name, nature of the non-compliance, dates and time (if applicable), property area in non-compliance, and the best method to contact you.
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Where can I get more information on living in an association?
You can obtain more information on common interest developments on California's Department of Real Estate's website. The California Department of Real Estate published an article on Living in a California Common Interest Development. Please click here to be redirected to the article.
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How can I get more information on Keystone Pacific Property Management?
You may contact us via-email, by phone at (949) 833-2600, or fax us at (949) 833-0919.
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